The drawbacks of being someone's boss

I am enjoying my new job. It has lots of challenges, it is varied, and I still get to teach. I spend my day organising other peoples' schedules (which sometimes results in me remembering theirs and not mine), thinking up new and interesting ways to organise materials in our office, creating new materials, and liaising with students and teachers. Unfortunately this means that sometimes I have to speak to teachers about serious issues, about things I don't necessarily want to discuss with them. This is part of my job, but not part that I am very good at. It upsets me, and I find it difficult to portray the seriousness of some of these situations. It is something that I am learning, but it always makes for a hard day. Let's just hope that I don't have to do it too often in the future, and that this has just been a particularly bad month!